Test Bank For Human Relations 6th Edition By Lamberton
Test Bank For Human Relations 6th Edition By Lowell Lamberton, Leslie Minor-Evans, ISBN10: 1259911640, ISBN 13: 9781259911644
Table Of Content
Part 1: Human Relations and You
Chapter 1: Human Relations: A Background
Chapter 2: Self-Concept and Self-Esteem in Human Relations
Chapter 3: Self-Awareness and Self-Disclosure
Chapter 4: Attitudes and Values in Human Relations
Chapter 5: Motivation: Increasing Productivity
Part 2: Human Relations in Groups
Chapter 6: Communication and Human Relations
Chapter 7: People, Groups, and Teams
Chapter 8: Achieving Emotional Control
Part 3: Building Your Human Relations Skills
Chapter 9: Individual and Organizational Change
Chapter 10: Creativity and Human Relations
Chapter 11: Conflict Management
Chapter 12: Stress and Stress Management
Chapter 13: Your External and Internal Customers
Part 4: Thriving in a Changing World
Chapter 14: Human Relations in a World of Diversity
Chapter 15: Business Ethics and Social Responsibility
Chapter 16: A Productive Workplace and Success
About the Author
Lowell Lamberton is an emeritus business professor with an extensive background in both writing and business. He has worked as an expert consultant to many businesses, especially in the area of human behavior, specializing in organizational behavior and management. Prof. Lamberton has had many years of experience teaching management, human relations, and business communications classes at Central Oregon Community College and at Linfield College. He lives in Bend, Oregon, with his wife, Ruth, who is an artist.
He holds two degrees in English, one from Walla Walla University and the other from the University of Nebraska. He also holds an MBA and an advanced professional certificate (APC) in management from Suffolk University in Boston, Massachusetts.
Besides this textbook, he has also coauthored Working with People: A Human Relations Guide with Leslie Minor.
Leslie Minor is a social psychologist and sociologist with a bachelor’s degree in psychology from the University of Washington (Seattle), and M.A. and Ph.D. degrees from the School of Social Ecology at the University of California (Irvine). Her teaching career spans more than 20 years, with teaching experience at large and small colleges, public and private, rural and urban, two-year and four-year institutions, in online and traditional formats, in the United States and in Singapore. She also has several years of experience in college administration.